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How pbc77 Handles Your Personal Data

Your account information, wallet details and payment activity are handled with clear rules — not vague promises. Access to pbc77 and the protections described here depend on your local law and eligible region.

Account data kept securebKash, Nagad, Rocket payment data protectedYour right to request, update or delete dataNo third-party sale of your information
pbc77 How pbc77 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, you can reach our team through the channels below. We aim to respond to data-related requests promptly. Availability of support depends on your region and local eligibility.

Team online

Live Chat

Open the chat icon in your account dashboard to reach our support team directly. Data queries are handled by the same team as account queries.

Email Support

Send your data request or privacy concern to our support email found in the Contact section of your account. Include your registered phone number for faster matching.

Account Settings

Some data changes — like updating your registered phone number linked to bKash or Nagad — can be started directly from the Account Settings page inside your dashboard.

HOW WE PROTECT DATA

Security, Retention and Your Account Controls

We apply encryption to data stored on your account, including the payment method records tied to bKash, Nagad and Rocket transactions. Your data is not sold. Here is how we handle the key areas you should know about.

Data Retention

We keep your account data for as long as your account is active. If you close your account, we retain only what is required for legal and financial compliance in eligible regions.

Cookie Use

Session cookies let your phone browser remember your login state so you can return to the lobby without re-entering credentials. You can clear or block cookies at any time through your browser settings.

Third-Party Sharing

We share data with payment processors — including bKash, Nagad and Rocket — only to complete a transaction you have initiated. No marketing or advertising partners receive your personal data.

Your Access Rights

You can request a copy of the personal data we hold, ask for corrections, or request deletion. Submit these through live chat or email support with your registered account details.

Common Questions About Your Privacy on pbc77

These are the questions our account holders ask most often about how their data is collected, stored and used. If your question is not here, contact support through live chat or email.

No. Your bKash, Nagad or Rocket PIN is never visible to us. You enter it directly in your wallet app. We only receive confirmation that a transaction has cleared, then match it to your account.

Only authorised pbc77 staff with a specific operational need can access your account data. Access is logged internally and not shared with third parties outside of payment processing requirements.

Yes. Submit a deletion request through live chat or email support. We will action it in line with applicable legal and financial compliance obligations for your eligible region.

Transaction records tied to bKash, Nagad and Rocket deposits or withdrawals are kept for as long as required by financial compliance rules in eligible regions, even after an account is closed.

Session cookies are needed to keep you logged in as you move between lobby sections on your phone. You can block other non-essential cookies through your browser settings without losing account access.

Go to Account Settings in your dashboard and follow the phone-update steps. You may need to verify the new number via OTP before the change takes effect and links correctly to your wallet.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.