Reference

Terms That Govern Your pbc77 Account

These terms set out what you agree to when you open and use your pbc77 account — covering deposits via bKash, Nagad or Rocket, how withdrawals are processed, and what we each expect.

Account eligibility rulesbKash, Nagad, Rocket deposit termsWithdrawal verification stepsAccount suspension conditionsJurisdiction-dependent access
pbc77 Terms That Govern Your pbc77 Account
TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or you want to raise a concern about how a rule has been applied to your account, our support team can help. Queries about bKash, Nagad or Rocket transactions that relate to a terms dispute are handled through the same channels — have your account details and transaction reference ready before you reach out.

Team online

Live Chat

Open the chat widget from any page in your account. For terms-related questions, describe the specific clause or transaction so our team can respond accurately.

Email Support

Send a written query to our support address. Useful when you need a documented response about account restrictions or a specific terms clause applied to your wallet.

Help Centre

Our help section covers common terms questions — account limits, payment eligibility, and what happens when a withdrawal is held for verification.

HOW WE OPERATE

How pbc77 Applies These Terms

These terms are not a formality — they describe how we actually run account decisions, payment processing and dispute handling. When a bKash, Nagad or Rocket deposit is flagged, or a withdrawal is held pending verification, the process follows these terms exactly. We aim to apply rules consistently and communicate clearly when a restriction affects your account.

Payment Verification

Every deposit and withdrawal through bKash, Nagad or Rocket is matched against your registered account details. Mismatches trigger a manual review before funds move.

Account Restrictions

If your account is restricted under these terms, you will receive a notification with the reason. You can respond through live chat or email with any evidence you want us to consider.

Terms Updates

When we revise these terms, we publish the updated version here and note the change date at the top of the page. We do not make retroactive changes to completed transactions.

Dispute Process

Disputes about how a term was applied to your account should be raised within 30 days of the action. We review each case against the version of the terms in force at that time.

Common Questions About Our Terms

These are the terms questions we hear most from account holders in Bangladesh — covering eligibility, payment disputes, account closures and what to do if a rule is applied in a way you did not expect.

Yes. Every transaction — whether through bKash, Nagad or Rocket — is subject to these terms. Payment method does not change your obligations or ours under this agreement.

We publish updates on this page and note the revision date. Continued use of your account after a change is posted counts as acceptance of the updated terms.

If we close an account for a terms breach, any balance is reviewed before release. Funds linked to disputed activity may be held while we complete that review.

Contact us through live chat or email within 30 days of the decision. Include your transaction reference and the specific clause you believe was applied incorrectly.

Access and eligibility depend on your local law and whether your region is supported. We cannot confirm eligibility on your behalf — that is your responsibility to check.

No. These terms allow one account per person. If we detect duplicate accounts, both may be suspended and any balances held pending a review of account activity.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.